Emails
Which emails go out, and how to keep them out of spam.
What we send
- Confirmation: goes to each person right after they sign up, with the event, their item, and calendar links.
- Reminders: go out at the times the organizer picks, any of 1 week, 3 days, 1 day and 1 hour before, when automatic reminders are on, and any time you send one from the dashboard.
- New signup: goes to you and every co-organizer when someone signs up, changes or cancels. Don't need it? Turn off Email me when someone signs up on your dashboard; the names still show there.
- Questions: a question someone asks on your sheet always comes to you by email, so you can reply.
Sending a reminder yourself
Open the event on your dashboard, open the people list, and click Email a reminder.
If emails aren't arriving
- Ask people to check spam or junk and mark the email as not spam.
- Keep your event title plain. All caps and lots of exclamation marks look like spam to filters.
- Check the email address on the signup for a typo.
Someone still can't find the email? Send them the event link from your dashboard directly.