Troubleshooting

The usual problems, and what fixes them.

I can’t find my event

  • Open your dashboard and click View on the event card.
  • Check the link: every link is your short code plus the sheet's name.
  • Not signed in? Sign in to see your events.
  • Starting over? Create a sign-up sheet.
  • Signing up for someone else's event? Ask the organizer to send the link again.

I can’t pick a spot

  • It's probably full. Full items are marked and can't be picked.
  • Pick another one, or ask the organizer in the comments to add spots.

Emails not arriving

  • Check spam, junk, and any filters.
  • Check the email address for a typo. Organizers can send another reminder from the dashboard.

Still stuck? Reply to any im-in.events email and we'll help.

Still stuck? Contact support.